Erika.

What makes me me is my personality and the way I think, feel, and perceive the world around me. My experiences, both positive and negative, have shaped me into the person I am today. And also, my relationships and connections with family, friends, and loved ones play an important role in shaping my identity. The bonds I share with them, the memories we create, and the support they provide all contribute to who I am.

As a Learner Support Officer and part of the recruitment team, I always start my day at work with a positive attitude so I can share the same energy with my colleagues and also with the learners that I am communicating with. Once I sit at my workstation, no one in our house can bother me because I am very attentive and focused on what I am doing. I need to get leads in the CRM, call the learners, and invite them to register. Most of the time, they won't be able to answer my calls. That's why I have learners that I need to follow up with every day. Days at work can be very busy and stressful sometimes, but I am grateful that I have this job that can provide for my needs and especially the needs of my family.

For me, it is the lessons I learn every day working with the team. It allows me to enhance my skills, and it also helps a lot in the sense of pride and fulfillment I feel when I see how my contributions positively impact the team's success.

One of the skills I bring to the table is my exceptional organization and time management. I understand the importance of maintaining a well-structured and efficient workflow, which is essential for managing tasks and responsibilities effectively in a virtual environment. My organizational and time management skills are instrumental in increasing productivity and ensuring that tasks are completed in a timely and efficient manner.

When I'm not working, I enjoy staying at home and crocheting all day. It is my favorite thing to do, and it makes me feel relaxed. Crocheting is a hobby that brings together my love for creativity, relaxation, and personal growth. Out of all my hobbies, crocheting holds a special place in my heart for its ability to bring joy, creativity, and a sense of accomplishment into my life. I find a sense of fulfillment in each stitch that I make.